The selling course is designed for refugee and immigrant women to learn and practice principles of selling.  The class will meet one a week for two hours online.  Women will need access to a computer and the internet, but this access may be through a library or other public source.  In addition to these meetings, participants will practice selling online and at in-person events outside of the classes.  While the primary lessons will focus on selling, the experience will help to build a network with other women, practice English language in a professional setting, and learn about other services that may be available to the community.

Among the lessons of the course are:

• Assessing and pricing a product.

• Developing a sales profile or story for the product.

• Effective communication – especially listening.

• Resolving issues and responding to concerns.

• Fulfillment and after-sales actions.